Effective Date: December 20, 2024
Shiva Shakti Radiance Healing (“we,” “our,” or “us”) operates the website shivashaktiradiancehealing.com (“Website”). We are committed to protecting your privacy and ensuring your personal data is handled in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA), and other applicable laws in India. This Privacy Policy outlines how we collect, use, store, and share your personal data and explains your rights in relation to your data.
1. Data Collection
We may collect the following types of personal data:
1.1 Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
1.2 Transactional Information: Payment details, billing address, and purchase history when you use our services or products.
1.3 Usage Data: Information about how you use our Website, including IP address, browser type, time zone settings, pages viewed, and interaction patterns.
1.4 Communication Data: Any information you provide when you contact us through email or forms on our Website.
1.5 Sensitive Personal Data: As a provider of Reiki services, we may collect health-related information or preferences only with your explicit consent.
2. Data Usage
We use your personal data for the following purposes:
2.1 Service Delivery: To provide Reiki services and deliver purchased products, including corporate wellness programs and online courses.
2.2 Communication: To respond to your inquiries, send confirmations, updates, or marketing communications with your consent.
2.3 Improvement: To analyze user behavior and improve our Website, services, and offerings.
2.4 Compliance: To comply with legal obligations or respond to lawful requests by public authorities.
2.5 Personalization: To tailor our offerings to your preferences and provide a better user experience.
3. Data Storage and Retention
3.1 Storage Locations: Your data is stored on secure servers located within India. We ensure compliance with data localization requirements under Indian law.
3.2 Retention Period: We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Sensitive personal data will be deleted immediately upon withdrawal of consent.
4. Data Sharing
We do not sell or rent your personal data. However, we may share it under the following circumstances:
4.1 Service Providers: With trusted third-party service providers who assist us in operating our Website, conducting our business, or delivering services to you. These parties are bound by confidentiality agreements.
4.2 Legal Compliance: To comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the acquiring entity.
5. Security Measures
We implement robust security measures to protect your data:
5.1 Encryption: Data transmitted through our Website is encrypted using Secure Socket Layer (SSL) technology.
5.2 Access Control: Access to your data is restricted to authorized personnel only.
5.3 Regular Audits: We conduct regular security audits and vulnerability assessments to prevent unauthorized access.
6. Your Rights
Under the DPDPA, you have the following rights:
6.1 Access and Correction: You may request access to your personal data or request corrections to inaccurate or incomplete data.
6.2 Withdrawal of Consent: You can withdraw your consent for processing sensitive personal data at any time.
6.3 Data Portability: You may request a copy of your personal data in a machine-readable format.
6.4 Erasure: You have the right to request the deletion of your data, subject to legal retention requirements.
6.5 Objection: You may object to the processing of your personal data for certain purposes, such as direct marketing.
7. How to Exercise Your Rights
To exercise your rights or for any privacy-related queries, you can contact us:
- Email: [email protected]
- Address: No. 21, Mahaveer Colony, Shantinagar, Keshwapur, Hubli (Hubballi), Karnataka 580023, India
We will respond to your requests within a reasonable timeframe, in accordance with the DPDPA.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The updated policy will be posted on our Website with a revised effective date.
Thank you for trusting Shiva Shakti Radiance Healing. We are dedicated to safeguarding your privacy and ensuring a secure and transparent experience.
Last Updated: December 20, 2024